Wide range of services.
Best-in-Class Call Center solutions That Drive Business Success
TTM Cloud is a, cloud-based contact center service that makes it easy for any business to win more customers and deliver better customer service at lower cost. Management couldn't be simpler. It's a beautifully crafted user interface that allows you to manage calls, emails and digital channels with a single click. TTM Cloud is designed to be easy-to-use, open and flexible because no two businesses are exactly alike.
TTM Cloud is a customer service software that offers everything you need to deliver exceptional customer service. Manage all your customer conversations in one place, no matter what the source - email, phone or social media, so you can offer support that is both personal and quick. The foundation for delivering modern customer service is adopting a data-driven approach that can be measured & optimized to personalize the customer experience, and reduce effort.
Telemarketing and Telesales
Web-based – No Software to Install. TTM Cloud telemarketing software system eliminates the need for agents to waste time on manual dialing activities. Spend more time talking to prospects by increasing live contacts by up to 400%. TTM's telemarketing software is the most versatile and powerful telemarketing software available today.
Increase debt recovery rates. TTM Cloud helps thousands of collectors worldwide to increases their agent productivity by providing the right tools for the job. Resources optimisation and strong intelligent dialling capabilities are at the heart of every debt collection operation as operational success is measured according to the number of debtors reached and ultimately, the amount of recovered revenue. Our browser-based call center software for collections and billings will replace your old PBX, expensive predictive dialer, inefficient IVR and out-of-date call recording system. We are a cloud-based, all-in-one, debt collection call center solution. With skills-based routing, IVR, power dialer, intelligent queuing, customizable outbound caller ID, CRM, call recording, call monitoring and real-time and historical reporting, your team will have everything they need to collect more debt, faster.
Trust over years of experience and passion!
Engage your customers in real-time on your website with Click to Chat, Click to Call and Click to Video but also on social media
Get hundreds of chat every day. Set up once and reap immediate benefits:
Chat with potential clients in real time. Start talking to your e-shoppers an let your sales people deliver a live shop experience! There's never been a better way to maximize online sales and customer satisfaction. Our live chat software let you easily connect with your website visitors during high-stakes situations. Whether they’re searching for specific items or hesitating at checkout, you can chat with them to ensure they get exactly what they’re looking for – as if you are right in front of them.
By aligning your engagements with expected visitor value, our live chat software is able to deliver the most cost-effective type of engagement through chat, voice, or targeted offers. TTM Cloud live chat software matches your prospective customers with the best person at the precise moment when intervention means the difference between an abandoned shopping cart and a new customer. Customer behaviors trigger chat at appropriate times. With the Best-in-class live chat software you understand their purchasing patterns to close the sale and increase product sales and average order value by up to 30% targeting the rights visitors.